Create a Scalable Solution to Reduce Fraud for a Large Financial Institution
Overview:
In today’s globally interconnected society, bank fraud continues to be a growing concern for all financial institutions. One of the common types of fraud is identification fraud where one person masquerades as another. A company involved in the anti-fraud business came to us looking for a solution to help eliminate such fraud. The solution had several unique system requirements and they had to decide if they wanted to build a custom solution themselves, buy an overpriced option from “Big Telecom,” or implement a unique solution based upon the Sky-Networks platform. They decided to utilize Sky-Networks products and services because of their unique system requirements and due to the reduced start-up and ongoing costs when compared to their other options.
System Requirements:
- Ability to process a large volume of calls at a high transaction rate.
- Ability to gather data about the call while it was in progress – call progress information, signaling information etc.
- The ability to pause the call while a query to an external system was sent and received and to then relay that information to an additional external
- Redundancy and resiliency so that the system would achieve 999% availability.
- They also required expertise and guidance in getting through the process of being licensed as a CLEC, selecting and interconnecting with other carriers.
Solution Delivered:
The customer was looking for a company who had deep telecom experience and who could work with their high level requirements and turn them into a solution that would meet their needs, meet the stringent security requirements of the financial industry and scale.
By utilizing existing Sky DANCE technology and their engineering expertise, Sky-Networks was able to leverage Sky-Networks built-in customizability to build a prototype of the specified solution in a very short period of time to demonstrate its viability, and implement a roll-out plan with the carrier.
The final solution is operational across 20 servers in a geographically distributed, redundant system processing millions of calls per day.
The solution was a success! It operated as planned and allowed the carrier to meet their revenue projections. In the end, the customer was later acquired by a large service provider as part of a $3.1B acquisition.
What Sky Provided:
- Sky DANCE core to provide the system switching
- Sky DANCE SS7 gateways
- Sky Networks professional services to customize the system and deliver proprietary IP owned by our customer that met the specific needs of this project.