Difference between revisions of "Call center status link here"
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(Created page with "Click Here to return to Call Center Functions: '''Back''' Activities for the call centers can be viewed from call center status page: File...") |
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Activities for the call centers can be viewed from call center status page: | Activities for the call centers can be viewed from call center status page: | ||
[[File: SkyCentralCCStatus.png]] | [[File: SkyCentralCCStatus.png]] | ||
| + | Admin user can select which call center queue he/she wants to monitor by select the queue from the Queue Name pull down. All agents in this call center queue, along with their call center status, will be displayed. | ||
| + | [[File: SkyCentralSelQName.png]] | ||
Revision as of 14:31, 13 July 2020
Click Here to return to Call Center Functions: Back
Activities for the call centers can be viewed from call center status page:
Admin user can select which call center queue he/she wants to monitor by select the queue from the Queue Name pull down. All agents in this call center queue, along with their call center status, will be displayed.
