Call center status link here

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Revision as of 13:31, 13 July 2020 by Liliu (talk | contribs)
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Click Here to return to Call Center Functions: Back


Activities for the call centers can be viewed from call center status page:

      SkyCentralCCStatus.png

Admin user can select which call center queue he/she wants to monitor by select the queue from the Queue Name pull down. All agents in this call center queue, along with their call center status, will be displayed.

      SkyCentralSelQName.png