Difference between revisions of "Setting Up Call Recording"
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To set up call recording: | To set up call recording: | ||
− | 1. Click on the Setting tab. | + | 1. Click on the Setting tab. |
− | 2. Click on "Greeting, Screening, Recording & Hold Music" link on the left panel. | + | 2. Click on "Greeting, Screening, Recording & Hold Music" link on the left panel. |
− | 3. Click on "Call Recording" | + | 3. Click on "Call Recording" |
− | 4. Select Call Recording Options and save the setting | + | 4. Select Call Recording Options and save the setting |
[[File:SkyCentralSetRecording.png]] | [[File:SkyCentralSetRecording.png]] |
Latest revision as of 18:11, 22 July 2019
Click Here to return to the Sky Central Quick Start: Back
Users can record the phone conversations by setting up the recording sessions before making the calls.
Calls can be recorded in:
- Inbound direction only - Outbound direction only - Bidirectional (for both inbound and outbound legs)
To set up call recording:
1. Click on the Setting tab. 2. Click on "Greeting, Screening, Recording & Hold Music" link on the left panel. 3. Click on "Call Recording" 4. Select Call Recording Options and save the setting