Difference between revisions of "Configure agent link here"
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To add user to call center agent list, click on Add Agent from Call Center Agents page: | To add user to call center agent list, click on Add Agent from Call Center Agents page: | ||
[[File: SkyCentralAddAgent.png]] | [[File: SkyCentralAddAgent.png]] | ||
| + | Agents' pull down list all the users within the same enterprise. Any valid user can be added as a new agent: | ||
| + | [[File: SkyCentralAgentPullDown.png]] | ||
| + | For users who have multiple extensions, | ||
Revision as of 09:03, 13 July 2020
Click Here to return to Call Center Functions: Back
To add or manage call center agents, click on Agent from Call Center page:
To add user to call center agent list, click on Add Agent from Call Center Agents page:
Agents' pull down list all the users within the same enterprise. Any valid user can be added as a new agent:
For users who have multiple extensions,
