Difference between revisions of "Add an Extension"

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Admin users need to be on the Company Admin portal to access extension page.  To access Company Admin portal, click on [[Company Admin]] from the login pull down after admin user login to his/her Sky Central account.   
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Extension page is on the Company Admin portal. Only Admin users have access to this page.   
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To access Company Admin portal, click on [[Company Admin]] from the login pull down of an Admin user's Sky Central account.   
  
 
Admin user has 2 ways to access the Extension page:
 
Admin user has 2 ways to access the Extension page:
  
 
1. Click on "EXTENSIONS" link or the green extension icon short cut from Administrator's main page:   
 
1. Click on "EXTENSIONS" link or the green extension icon short cut from Administrator's main page:   
 
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      [[File:SkyCentralExtensionLink.png]]
[[File:SkyCentralExtensionLink.png]]
 
 
 
 
 
  
 
2. Click on "Extensions" link under "Phone System" pull down:
 
2. Click on "Extensions" link under "Phone System" pull down:
 
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      [[File:SkyCentralExtensionPullDown.png]]
[[File:SkyCentralExtensionPullDown.png]]
 
 
 
  
 
Add extension popup page will appear once the admin user clicks on Add User icon:
 
Add extension popup page will appear once the admin user clicks on Add User icon:
  
[[File:SkyCentralAddExtension.png]]
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      [[File:SkyCentralAddExtension.png]]
 
 
  
 
From the Select User pull down, an extension can be added to a new Sky Central user or an existing user:
 
From the Select User pull down, an extension can be added to a new Sky Central user or an existing user:
  
[[File:SkyCentralNewOrExistUser.png]]
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      [[File:SkyCentralNewOrExistUser.png]]
  
Sky Central supports two different user roles: Admin Role and User Role. Users who have User Role will only be able to view and manage his/her own configurations.  Users with Admin Role will be able to adding new users and extensions plus being able to manage and monitor all the activities within the company.
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Sky Central supports two different user roles: Admin Role and User Role. Users who have User Role will only be able to view and manage his/her own configurations.  Users with Admin Role will be able to add new users and extensions plus being able to manage and monitor all the activities within the company.
  
[[File:SkyCentral-UserRoles.png]]
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      [[File:SkyCentral-UserRoles.png]]
  
 
Extensions identified as "Operator" will have Operator tab enabled when he/she login to this extension.  From the Operator tab, the extension user can monitor the device status for all extensions within the company.  
 
Extensions identified as "Operator" will have Operator tab enabled when he/she login to this extension.  From the Operator tab, the extension user can monitor the device status for all extensions within the company.  
  
    [[File:SkyCentralOperatorConf.png]]
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      [[File:SkyCentralOperatorConf.png]]
  
Click on "Next" once the extensions information are populated. The confirmation page will be popped up at this time.  
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Click on "Next" once the extensions information are populated. The confirmation page will pop up at this time.  
  
    [[File:SkyCentralConfirm.png]]
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      [[File:SkyCentralConfirm.png]]
  
 
Press on "Confirm" will complete the new extension configuration. An email notification will be sent to this user with extension information.
 
Press on "Confirm" will complete the new extension configuration. An email notification will be sent to this user with extension information.

Latest revision as of 15:04, 5 July 2020

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Extension page is on the Company Admin portal. Only Admin users have access to this page.

To access Company Admin portal, click on Company Admin from the login pull down of an Admin user's Sky Central account.

Admin user has 2 ways to access the Extension page:

1. Click on "EXTENSIONS" link or the green extension icon short cut from Administrator's main page:

      SkyCentralExtensionLink.png

2. Click on "Extensions" link under "Phone System" pull down:

      SkyCentralExtensionPullDown.png

Add extension popup page will appear once the admin user clicks on Add User icon:

      SkyCentralAddExtension.png

From the Select User pull down, an extension can be added to a new Sky Central user or an existing user:

      SkyCentralNewOrExistUser.png

Sky Central supports two different user roles: Admin Role and User Role. Users who have User Role will only be able to view and manage his/her own configurations. Users with Admin Role will be able to add new users and extensions plus being able to manage and monitor all the activities within the company.

      SkyCentral-UserRoles.png

Extensions identified as "Operator" will have Operator tab enabled when he/she login to this extension. From the Operator tab, the extension user can monitor the device status for all extensions within the company.

      SkyCentralOperatorConf.png

Click on "Next" once the extensions information are populated. The confirmation page will pop up at this time.

      SkyCentralConfirm.png

Press on "Confirm" will complete the new extension configuration. An email notification will be sent to this user with extension information.